Shipping & Returns

We’re so excited to send a little extra love your way with every Little Hug product! Here’s everything you need to know about how we get your order to you, and what to do if things don’t go quite as expected.

Shipping: Once you place your order, our team will pack your item with care and send it off to you as quickly as possible. You’ll receive a tracking number, so you can follow your new little friend’s journey from our cozy workshop to your doorstep! 

We currently only offer shipping to UK but you can get it for free for all orders over £40.

Returns: We know that once you receive your item, you’ll fall in love with it right away! However, we don’t accept returns but if there’s an issue with your order (like a missing item, incorrect shipping address, or something arrived damaged), please reach out to us right away. We’ll make it right as quickly as possible, and we promise to work with you until you're smiling! 

Thank you so much for supporting our brand. We’re sending all the good vibes as your little hug its way to you!